Distance Sales Agreement

This is a courtesy English translation. In case of any discrepancy, the Turkish version prevails as it is governed by Turkish law (Law No. 6502 on Consumer Protection and the Regulation on Distance Contracts).

1. Parties

This Distance Sales Agreement (the “Agreement”) has been concluded electronically between the following parties.

Seller / Service Provider

Title: SUB IQ YAZILIM ÇÖZÜMLERİ TİCARET LİMİTED ŞİRKETİ
Address: SİLAHTARAĞA MAH. ÜNİVERSİTE 1. SK. NO:13/1 İÇ KAPI NO : Z16 ÇORLU TEKİRDAĞ
Tax Office / No: ÇORLU V.D. / 7811086762
MERSİS No: 0781108676200001
E-mail: info@subiq.com.tr — Phone: 444 85 39

Buyer / Customer

The natural or legal person (the “Buyer”) holding the information declared during registration and at the time of the order/subscription.

2. Subject of the Agreement

The subject of this Agreement is the provision of the subscription-based cloud software (SaaS) service ordered electronically by the Buyer through https://validrelay.com, whose characteristics and sale price are stated below, and the determination of the parties’ rights and obligations under Law No. 6502 on Consumer Protection and the Regulation on Distance Contracts.

3. Characteristics and Price of the Service

validrelay is a module-based licensed SaaS service that carries out EUDAMED and UTS registration/notification processes for medical device manufacturers. The purchased module, subscription period, quota and the amount payable (VAT included) are clearly stated on the order/payment screen and on the issued invoice. Prices are in Turkish Lira (TRY) and the amount valid at the time of payment applies.

4. Payment

Payments are collected securely by credit/debit card through the infrastructure of the licensed payment institution iyzico Ödeme Hizmetleri A.Ş. Card details are not seen or stored by the Seller. Subscriptions renew according to the selected period (monthly/annual).

5. Performance of the Service

The service is digital in nature and is made accessible through the Buyer’s account immediately (within 24 hours at the latest) after payment is confirmed. There is no physical delivery.

6. Right of Withdrawal

Pursuant to Article 15/1-(ğ) of the Regulation on Distance Contracts, there is no right of withdrawal for services performed instantly in an electronic environment and for intangible goods delivered instantly to the consumer. The Buyer accepts that performance of the service begins immediately after payment and that, therefore, the right of withdrawal cannot be exercised once performance has begun.

The Buyer’s rights arising from Law No. 6502 in cases where the service is not provided at all or is provided defectively are reserved. For refund conditions, see the Delivery & Refund Terms page.

7. Obligations of the Parties

• The Seller is obliged to provide the service in accordance with the Agreement, continuously and with reasonable availability.
• The Buyer is responsible for the confidentiality of account information and for using the platform lawfully.
• The Buyer is responsible for the accuracy of the data provided and the content of regulatory notifications.

8. Intellectual Property

All software, design, trademark and content rights relating to the platform belong to the Seller. The Buyer is granted only a limited, non-transferable right of use for the duration of the subscription.

9. Dispute Resolution

In disputes arising from this Agreement, the Consumer Arbitration Committees within the monetary limits announced by the Ministry of Trade, and the Consumer Courts at the place of residence of the Buyer and the Seller, have jurisdiction.

10. Entry into Force

By confirming the order/subscription, the Buyer declares that they have read, understood and accepted all terms of this Agreement. The Agreement enters into force at the moment of electronic confirmation.